This Privacy Policy describes how BoldAndGlam Jewellery (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects personal information of users (“you”, “your”) who access or use our website. This policy is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information when you visit or place an order on our website:
a) Personal Information
- Name
- Mobile number
- Email address
- Shipping and billing address
b) Payment Information
- Payment details are processed securely by third-party payment gateways.
- We do not store card details, UPI IDs, or banking information on our servers.
c) Technical Information
- IP address
- Browser type
- Device information
- Website usage data (cookies, analytics)
2. Use of Information
The information collected is used strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Shipping and delivery communication
- Customer support and issue resolution
- Improving website performance and user experience
- Legal and regulatory compliance
We do not use customer data for unsolicited marketing without consent.
3. Sharing of Information
BoldAnd Glam does not sell, rent, or trade personal information to third parties.
Information may be shared only with:
- Payment gateway providers (for transaction processing)
- Courier and logistics partners (for order delivery)
- Legal or government authorities, if required by law
Such sharing is limited strictly to what is necessary for service fulfillment.
4. Data Security
We follow reasonable security practices and procedures to protect customer information from unauthorized access, misuse, loss, or disclosure.
- Secure servers and encrypted connections are used where applicable.
- Access to customer data is restricted to authorized personnel only.
While we take all reasonable steps to protect data, no method of transmission over the internet is completely secure.
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Enhance browsing experience
- Understand customer preferences
- Analyze website traffic and performance
Users may choose to disable cookies through their browser settings; however, some features of the website may not function optimally.
6. User Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of personal information, subject to legal and operational requirements
Such requests can be made by contacting us through our official support channels.
7. Data Retention
Personal information is retained only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory obligations
Once no longer required, data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. BNG Jewellery is not responsible for the privacy practices or content of such external sites. Users are encouraged to review their respective privacy policies.
9. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via our official Contact page or WhatsApp support.