This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By accessing, browsing, or using the website of BoldAndGlam Jewellery (“Company”, “we”, “us”, “our”), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.
1. Eligibility to Use
By using this website, you represent that you are legally competent to enter into a binding contract under Indian law. If you are under 18 years of age, you may use the website only under the supervision of a parent or legal guardian.
2. Products and Descriptions
BoldAndGlam Jewellery deals exclusively in artificial jewellery.
- All product images, descriptions, and prices are displayed to the best of our ability.
- Minor variations in color, finish, or design may occur due to lighting, screen resolution, or manufacturing processes.
- Such variations shall not be considered defects or grounds for return or exchange.
The Company reserves the right to discontinue any product at any time without prior notice.
3. Pricing and Payments
All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as specified.
- Orders are accepted only on a prepaid basis.
- Cash on Delivery (COD) is not available.
- Payments are processed through secure third-party payment gateways. BNG Jewellery does not store or process card or UPI details directly.
In the event of a pricing or typographical error, the Company reserves the right to cancel the order and refund the paid amount.
4. Order Acceptance and Cancellation
Order confirmation does not constitute acceptance of the order.
BNG Jewellery reserves the right to cancel or refuse any order at its sole discretion, including but not limited to:
- Suspected fraudulent transactions
- Incorrect pricing or product information
- Stock unavailability
If an order is cancelled after payment, the refund will be processed to the original payment method within a reasonable time.
5. Shipping and Delivery
- We offer shipping across India.
- Delivery timelines provided are estimates and not guaranteed.
- The Company shall not be liable for delays caused by courier partners, natural events, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. The Company shall not be liable for delivery failures due to incorrect address details.
6. Returns and Exchanges
Due to our value-driven and low-margin pricing model:
- No returns or exchanges are permitted once the order is delivered.
- Exchange is applicable only if an incorrect product is shipped by the Company.
- Such issues must be reported within 24 hours of delivery, supported by clear photographs and unboxing evidence as mentioned in our Return Ethics page.
Products that are used, worn, tampered with, or damaged after delivery are not eligible for exchange.
7. Use of Website
You agree not to misuse the website, including but not limited to:
- Engaging in fraudulent or unlawful activities
- Attempting unauthorized access to systems or data
- Using content for commercial purposes without permission
Any violation may result in suspension or termination of access.
8. Intellectual Property Rights
All content on this website, including text, images, logos, designs, graphics, and branding elements, are the intellectual property of BNG Jewellery and are protected under applicable Indian laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, BNG Jewellery shall not be liable for:
- Any indirect, incidental, or consequential damages
- Allergic reactions or skin sensitivities arising from product usage
- Losses resulting from misuse or improper handling of products
Customers are advised to review material details before purchase.
10. Privacy Policy
Personal information collected is governed by our Privacy Policy and handled in accordance with applicable Indian data protection laws. Customer data is used solely for order processing and service-related communication.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in India.
12. Contact Information
For any questions, concerns, or clarifications regarding these Terms and Conditions, customers may contact us through our official Contact page or WhatsApp support channel.